I had 2 orders with this supplier, all did not match requirement- wrong type & missing component.
For this supplier; If buyers want to return & refund, buyers need to bear for shipping cost of return for whatever reason of RMA. Even we got wrong product but the supplier tried very hard to tell that the product have no problem. The supplier did not want to take responsibility to bear any extra cost, buyers need to bear all extra cost!!
サプライヤーからの回答：
Dear customer, we are very sorry that we did not bring you a good purchase experience due to the difference in product model cognition and the loss of some parts (but it does not affect the use) caused by the transportation process.
Here we sincerely apologize to you. We also reflect on where we fell short.
Finally, thank you for pointing out the mistakes in our work, so that we have the opportunity to correct and improve the work to do better.
Wish you a happy life!
22 Jan 2024
by TüVRheinland
00:45
